Speakers and Panelists

Rick Evans

Senior Vice President, Quality and Chief Experience Officer

NewYork-Presbyterian Hospital

Julie Rish

Vice President, Chief Experience Officer

AdventHealth

Sven Gierlinger

SVP, Chief Experience Officer

Northwell Health

Jennifer Carron Passon

Patient Experience Officer

BJC Healthcare

Dr. David Weisman

Chief Experience Officer

NYC Health + Hospitals/ Queens

Thomas Tull

VP, Chief Experience Officer

Ballad Health

Edison Bond Jr

Chief Patient Experience Officer

St. John‘s Episcopal Hospital

Wren Lester

Chief Experience Officer

ChristianaCare

Jeremy Segall

Assistant Vice President, Quality and Safety, System Chief Wellness Officer

NYC Health + Hospitals

Paul S. Kuzmickas

Director | Safety, Quality, and Patient Experience

Cleveland Clinic

Hillery Smith Shay

Chief Marketing & Experience Officer, SVP Communications

Children’s Minnesota

Pantea Vahidi

President

Compassion Clinic

Loren Jacome

Senior Director - Patient Experience & Records

Essen HealthCare

Tina Bennett

Chief Experience Officer

Yale New Haven Health

Corrinne Tramontana

Executive Vice President of Quality, Safety, and Patient Experience (QSE) Digital learning

MedPower

Toni Land

Founder & Chief Experience Officer

Landing Exceptional Experiences

Ravneet Wadhwa

Director, Partnerships Healthcare

PressReader

Ebony Langston

CEO & Principal Strategist

The Patient Experience Strategist

Vishal Bhalla

Founder & CEO

AnalytAIX

Dr. Melina Masihi, M.D., Ph.D.

Director Clinical Program

Northwestern Memorial Hospital

Adrianna Sperkacz

People Experience Director

Apex Health

Komal Lodaria, MA, FPCC

Senior Director, System Care Experience

NYC Health + Hospitals

Gayle DiLorenzo, CPXP, FPCC, LSSGB

Chief Experience Officer

NYC Health + Hospitals/Gotham Health

Hazelin H.L. Ngan, MHA, MA, CPXP, CPHQ, LSSBB, PMP

Chief Experience Officer

Community Care/NYC Health + Hospitals

Alisha Bronne, MBA, CPXP

Chief Experience Officer

NYC Health + Hospitals/North Central Bronx

Nelson Cabrera

Director Patient Relations, Care Experience Officer

NYC Health + Hospitals/Coler Nursing Facility

Tiffany Vasconcellos, MA

Director, Workforce Wellness

NYC Health + Hospitals/Central Office

LisaGail Schwartz, MA, RDT, LCAT, FPCC

Associate Director, Care Experience | Employee Engagement

NYC Health + Hospitals/Central Office

Laurie Beth Koller

Associate Director, Care Experience | Patient Experience

NYC Health + Hospitals

Louise S. Albert, MA

Service Excellence Program Manager - ICARE with Kindness

NYC Health + Hospitals/South Brooklyn Health