Wren Lester
Experience Thought Leader
Jeremy Segall, MA, RDT, LCAT, FPCC
System Chief Wellness Officer, AVP | Human Experience
NYC Health + Hospitals/Central Office
Corrinne Tramontana
Executive Vice President of Quality, Safety, and Patient Experience (QSE) Digital learning
MedPower
Hazelin H.L. Ngan, MHA, MA, CPXP, CPHQ, LSSBB, PMP
Chief Experience Officer
NYC Health + Hospitals/Kings
Nelson Cabrera
Director Patient Relations, Care Experience Officer
NYC Health + Hospitals/Coler Nursing Facility
LisaGail Schwartz, MA, RDT, LCAT, FPCC
Associate Director, Care Experience | Employee Engagement
NYC Health + Hospitals
Louise S. Albert, MA
Service Excellence Program Manager - ICARE with Kindness
NYC Health + Hospitals/South Brooklyn Health