Speakers and Panelists

Rick Evans

Rick Evans

Senior Vice President, Quality and Chief Experience Officer

NewYork-Presbyterian Hospital

Julie Rish

Julie Rish

Vice President, Chief Experience Officer

AdventHealth

Sven Gierlinger

Sven Gierlinger

SVP, Chief Experience Officer

Northwell Health

Dr. David Weisman

Dr. David Weisman

Chief Experience Officer

NYC Health + Hospitals/ Queens

Thomas Tull

Thomas Tull

VP, Chief Experience Officer

Ballad Health

Edison Bond Jr

Edison Bond Jr

Chief Patient Experience Officer

St. John‘s Episcopal Hospital

Wren Lester

Wren Lester

Chief Experience Officer

ChristianaCare

Jeremy Segall, MA, RDT, LCAT, FPCC

Jeremy Segall, MA, RDT, LCAT, FPCC

System Chief Wellness Officer, Assistant Vice President | Human Experience

NYC Health + Hospitals/Central Office

Paul S. Kuzmickas

Paul S. Kuzmickas

Director | Safety, Quality, and Patient Experience

Cleveland Clinic

Loren Jacome

Loren Jacome

Senior Director - Patient Experience & Records

Essen HealthCare

Tina Bennett

Tina Bennett

Chief Experience Officer

Yale New Haven Health

Corrinne Tramontana

Corrinne Tramontana

Executive Vice President of Quality, Safety, and Patient Experience (QSE) Digital learning

MedPower

Ravneet Wadhwa

Ravneet Wadhwa

Director, Partnerships Healthcare

PressReader

Ebony Langston

Ebony Langston

CEO & Principal Strategist

The Patient Experience Strategist

Vishal Bhalla

Vishal Bhalla

Founder & CEO

AnalytAIX

Dr. Melina Masihi, M.D., Ph.D.

Dr. Melina Masihi, M.D., Ph.D.

Director Clinical Program

Northwestern Memorial Hospital

Adrianna Sperkacz

Adrianna Sperkacz

People Experience Director

Apex Health

Komal Lodaria, MA, FPCC

Komal Lodaria, MA, FPCC

Senior Director, Care Experience

NYC Health + Hospitals/Central Office

Gayle DiLorenzo, CPXP, FPCC, LSSGB

Gayle DiLorenzo, CPXP, FPCC, LSSGB

Chief Experience Officer

NYC Health + Hospitals/Gotham Health

Hazelin H.L. Ngan, MHA, MA, CPXP, CPHQ, LSSBB, PMP

Hazelin H.L. Ngan, MHA, MA, CPXP, CPHQ, LSSBB, PMP

Chief Experience Officer

NYC Health + Hospitals/Kings

Alisha Bronne, MBA, CPXP

Alisha Bronne, MBA, CPXP

Chief Experience Officer

NYC Health + Hospitals/North Central Bronx

Nelson Cabrera

Nelson Cabrera

Director Patient Relations, Care Experience Officer

NYC Health + Hospitals/Coler Nursing Facility

Tiffany Vasconcellos, MA

Tiffany Vasconcellos, MA

Director, Workforce Wellness

NYC Health + Hospitals/Central Office

LisaGail Schwartz, MA, RDT, LCAT, FPCC

LisaGail Schwartz, MA, RDT, LCAT, FPCC

Associate Director, Care Experience | Employee Engagement

NYC Health + Hospitals

Laurie Beth Koller

Laurie Beth Koller

Associate Director, Care Experience | Patient Experience

NYC Health + Hospitals

Louise S. Albert, MA

Louise S. Albert, MA

Service Excellence Program Manager - ICARE with Kindness

NYC Health + Hospitals/South Brooklyn Health

Erica Steed

Erica Steed

System Service Coaching and Performance Excellence

Wellstar Health System

Charles Bennett

Charles Bennett

President & Co-Founder

CXSA Middle East

John Golden

John Golden

CEO and Co-Founder

Vital Neuro

Katie Owens, MHA, ACHE

Katie Owens, MHA, ACHE

President & CEO

Healthcare Experience Foundation

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