Creating a Patient-First Culture
Building healthcare organizations where every decision and interaction prioritizes the patient.
Presenting Partner
Event Overview
Welcome to the future of Patient Experience
Following the success of our previous edition, the Patient Experience Congress– Jeddah 2026 returns to continue the conversation on building healthcare organizations where patients truly come first. Every decision, every interaction, and every service is viewed through the lens of patient-centered care.
Our past congress brought together healthcare leaders, innovators, and practitioners from across the region to explore strategies that enhance patient engagement, satisfaction, and outcomes. This year, we are continuing that journey delving deeper into ways to embed compassion, excellence, and meaningful experiences into every patient interaction.
Globally, organizations that prioritize patient experience see measurable benefits, higher satisfaction, increased trust, and better clinical outcomes. The focus is clear: putting patients first is essential to shaping the future of healthcare.
Join us on 29 & 30 June 2026 in Jeddah – KSA to connect with experts, share insights, and be part of a movement that is transforming healthcare culture and elevating patient care across the region.
Countdown Until The Event Start
Book Your Seat Now
DAYS
HOURS
MINUTES
SECONDS
Voices Driving Change in Healthcare
Event Speakers and Panelists
Dr. Walid Fitaihi
Founder, Chairman of the Board of Directors & Chief Executive Officer
International Medical Center (IMC)
Our Sponsors and Partners
Presenting Partner
Platinum Partner
Gold Partner
Sponsors will be announced shortly!
Silver Partner
Supporting Associations
Media Partners
Central Themes
This year’s agenda delves into the pivotal forces shaping the future of patient experience. From reimagining care delivery to unlocking the power of empathy and innovation, each theme is designed to inspire new strategies, spark collaboration, and drive meaningful change in patient care and outcomes.
Patients as Co-Creators of Care
Involving individuals in shaping services, processes, and experiences that truly meet their needs.
Digital Care, Human Impact
Leveraging technology to enhance patient experiences while keeping the human connection central.
Moments That Matter
Identifying and designing key touchpoints that define the patient journey and create lasting impact.
Experience Driven Outcomes
Connecting patient satisfaction, safety, and clinical outcomes through intentional care strategies.
Trust Through Transparency
Building credibility and confidence by designing systems that are open, accessible, and responsive.
Human Connection in Healthcare
Cultivating emotional intelligence, empathy, and meaningful relationships across the care journey.
The Patient Experience of Tomorrow
Preparing for the future of healthcare through innovation, culture, and experience-led strategies.
Innovation Beyond Technology
Exploring creative solutions, service redesigns, and new care models that elevate patient experience.
Inclusive and Equitable Care
Ensuring healthcare is accessible, culturally sensitive, and meaningful for every patient.
What Healthcare Change-Makers Said About Our PX Events?
Voices from the Frontlines of Experience
A Glipmse of our past PX Events
-
12000+
Attendees
-
1000+
Speakers and Panelists
-
100+
Repeated Sponsors and Partners
-
600+
Sessions
-
920+
Hours of Networking
-
Event Program Curated by Scientific Committee
-
Workshops and Masterclasses
-
Poster Presentation Competitions
-
Certificates for Attendees and Speakers
-
CME and CPD Accreditations
-
Awards