Workshops

POST CONGRESS WORKSHOP A

Improving Patient Experience by AI and Automation: A Cross-Functional Process Improvement Workshop

Day 1 – Monday 29th June | TOTAL WORKSHOP TIME: 2 HOURS

14:30 – 15:00 Registration

15:30 – 16:30 Workshop

 

Conducted By				Certified Workshop By
	Pradeep Sharma Co-Founder AccrePro		Shaymaa Malibari Co-Founder & COO AccrePro

 

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POST CONGRESS WORKSHOP B

Bringing Culture & Values to Life with Person-Centered Care (PCC)

Day 2 – Tuesday 30th June | TOTAL WORKSHOP TIME: 3 HOURS

13:00 – 13:30 Registration

13:30 – 16:00 Workshop

 

Conducted By				Certified Workshop By
	Bassel El Sayegh Regional Director – EMEA Planetree International		Monalisa Watfa PCC Consultant EMEA Planetree International

 

Description:

This interactive workshop is designed to bridge the gap between abstract organizational values and the daily reality of patient care. Participants will begin by reflecting on personal experiences of “care in action” to identify the emotional impact of PCC. The session then introduces the Planetree Framework, providing a globally recognized structure for humanizing healthcare. The workshop concludes with a deep dive into practical application through live testimonials or case studies, equipping participants with the inspiration and evidence needed to champion a person-centered culture within their own departments