About Us

Welcome to the Future of Patient Experience

The Patient Experience Congress – UAE 2026 brings together the region’s most influential healthcare leaders to drive this transformation forward. As the UAE continues to set benchmarks in innovation and excellence, the focus now shifts to creating seamless, compassionate, and truly patient-centered experiences at every touchpoint.

This is more than a congress—it is where ideas turn into action, and where the future of patient experience takes shape.

Healthcare is entering a new era where experience is no longer an addition, but a defining standard of care.

Join us in the UAE to be part of a powerful dialogue that is redefining healthcare across theregion.

Abu Dhabi, UAE 2026

Beyond the Traditional Conference

Experience at Scale

Parallel conference streams

Leadership CEO & Ministry panels

Certified hands-on workshops

Poster presentation passage

Always-active exhibition & innovation zones

A premium Awards & Gala Evening

Guided by Expertise.

Event Scientific Committees

Confirmed Scientific Committees will be announced shortly!

A Global Faculty of Healthcare Leaders

Event Speakers and Panelists

Confirmed Speakers will be announced shortly!

Where Healthcare Brands Lead the Conversation

Sponsors & Partners

  • Gold Partner

    Cemplicity

Amplifying Healthcare Dialogue

Media Partners

Our Media Partners support knowledge dissemination, industry visibility, and thought leadership amplification across regional and global platforms.

A Glimpse of Our Past PX Events

  1. 12000+

    Attendees

  2. 1000+

    Speakers & Panelists

  3. 600+

    Sessions

  4. 100+

    Repeated Sponsors & Partners

  5. 920+

    Hours of Networking

Central Themes

This year’s agenda delves into the pivotal forces shaping the future of patient experience. From reimagining care delivery to unlocking the power of empathy and innovation, eachtheme is designed to inspire new strategies, spark collaboration, and drive meaningful change in patient care and outcomes.

Creating a Patient-First Culture

Building healthcare organizations where every decision and interaction prioritizes the patient

Digital Care, Human Impact

Leveraging technology to enhance patient experiences while keeping the human connection central.

Experience-Driven Outcomes

Connecting patient satisfaction, safety, and clinical outcomes through intentional care strategies.

Human Connection in Healthcare

Cultivating emotional intelligence, empathy, and meaningful relationships across the care journey.

Innovation Beyond Technology

Exploring creative solutions, service redesigns, and new care models that elevate patient experience.

Patient as Co-Creaters of Care

Involving individuals in shaping services, processes, and experiences that truly meet their needs.

Moment that Matter

Identifying and designing key touchpoints that define the patient journey and create lasting impact.

Trust Through Transparency

Building credibility and confidence by designing systems that are open, accessible, and responsive.

The Patient Experience of Tomorrow

Preparing for the future of healthcare through innovation, culture, and experience-led strategies.

Inclusive and Equitable Care

Ensuring healthcare is accessible, culturally sensitive, and meaningful for every patient.

Be Part of the Region’s Most Influential Healthcare Experience Congress.

Testimonials

Hear from the IPXC Family

Burjeel Hospitals – Al Ain Region is proud to have participated in the Patient & Staff Experience Congress in Abu Dhabi, where the region’s most visionary leaders, innovators, and advocates came together to explore breakthrough strategies, real-world insights, and transformative innovations that place experience at the core of healing.

Burjeel Hospitals

A sincere and heartfelt thanks to BII for organizing such a powerful and necessary event. Thank you to the entire conference team for a fantastic experience in Abu Dhabi. We appreciate the incredible energy and look forward to continuing these important conversations and sharing more about how Nabu can help close the health gap. Very excited for next year’s event to update everyone on our progress.

Nabj

Showcase Your Innovation

Poster Presentation Competition

Are you redefining the patient journey or pioneering AI-driven care? Step "On Stage" at the Riyadh edition to share your organization’s breakthrough initiatives.

Themes

Patient Experience | Staff Well-being | Quality & Safety | AI in Healthcare

Submission Deadline

Date Announced Shortly!

The Reward

TOP 3 Winners selected by the Scientific Committee.